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The phone never stops
While you prepare one return, three more people call. The ones nobody answers go to the office down the street.
Home · Tax season
For tax preparers, multiservices and accountants
From late January to April 15 your phone doesn't stop. An AI receptionist answers every call and message in Spanish and English, books the appointment, reminds the client the day before, and when the return is done, asks for a Google review.
Hi! What documents do I need to bring for my taxes?
Hi! Bring your W-2s or 1099s, your photo ID and your dependents' information. Please don't send your Social Security number by message: you'll show it at your appointment. Shall we book it? I have Tuesday 4 PM or Wednesday 10 AM.
Tuesday
Done: Tuesday 4:00 PM. I'll send you a reminder the day before.
Appointment booked · Reminder scheduled
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While you prepare one return, three more people call. The ones nobody answers go to the office down the street.
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What documents, how much, when does my refund come. Hours of your season answering the same questions.
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Nobody called them in January to book. Many of them filed somewhere else.
It never gives tax advice: technical questions go to you. And it never asks for a Social Security number or documents by chat or phone, to help you protect your clients' data as federal rules require.
No. It books appointments and answers general questions (documents, hours, refund status link). Anything technical goes to you.
Never. Sensitive data is only handled in person or through your secure systems.
The season plan ends. If you want, you can keep the receptionist all year.
By text message and email, only to clients who gave you permission to contact them. We set up the campaign in January.
Free review: we show you how it would work in your office.
Call or text us: (832) 691-0330